By providing your details to Signgeer, you consent to us maintaining, recording, holding and using the information you give us at the time of ordering. We collect such Non-personal and Personal Information for the following purposes:
- To process and dispatch the order;
- To provide our Customers with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
When you conduct a transaction on our website, as part of the process, we receive and store personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
In addition, we receive the Internet protocol (IP) address used to connect your computer to the Internet; login for the website; e-mail address; connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also receive personally identifiable information (including name, email, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile used on the website.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We use cookies and similar tools (collectively, cookies) for the purposes described below.
Essential Cookies: We use cookies to provide our services, for example:
- Recognising you when you sign-in to use our services.
- Keeping track of items stored in your shopping basket.
- Preventing fraudulent activity.
- Improving security.
We also use cookies to understand how customers use our services so we can make improvements. For example, we use cookies to conduct research and diagnostics to improve Signgeer’s content, products, and services, and to measure and understand the performance of our services.
Approved third parties may also set cookies when you interact with Signgeer services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
|
Cookie Name |
Cookie Provider |
Cookie Description |
Cookie Lifetime |
Cookie Type |
|
PHPSESSID |
Magento |
To store the logged in user's username and a 128 bit encrypted key.This information is required to allow a user to stay logged in to a website without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access. |
4 Days |
HTTP |
|
@@lc_auth_token:# |
cdn.livechatinc.com |
Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website |
Persistent |
HTML |
|
_sharethis_cookie_test |
signgeer.com |
This cookie determines whether the browser accepts cookies |
Session |
HTTP |
|
private_content_version |
Magento |
Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. |
1 Year |
HTTP |
|
persistent_shopping_cart |
Magento |
Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. |
Persistent |
HTTP |
|
form_key |
Magento |
A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). |
1 day |
HTML |
|
store |
Magento |
Tracks the specific store view / locale selected by the shopper. |
1 Year |
HTTP |
|
login_redirect |
Magento |
Preserves the destination page the customer was navigating to before being directed to log in. |
Session |
HTTP |
|
mage-messages |
Magento |
Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper. |
4 Days |
HTTP |
|
mage-cache-storage |
Magento |
This cookie is used in the context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers |
4 Days |
HTTP |
|
mage-cache-storage |
Magento |
Local storage of visitor-specific content that enables e-commerce functions. |
Persistent |
HTML |
|
mage-cache-timeout |
Magento |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitors browser. |
Persistent |
HTML |
|
mage-cache-storage-section-invalidation |
Magento |
Forces local storage of specific content sections that should be invalidated. |
4 Days |
HTTP |
|
mage-cache-storage-section-invalidation |
Magento |
Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors’ browser |
Persistent |
HTML |
|
mage-cache-sessid |
Magento |
The value of this cookie triggers the cleanup of local cache storage. |
4 Days |
HTTP |
|
product_data_storage |
Magento |
Stores configuration for product data related to Recently Viewed / Compared Products. |
Persistent |
HTML |
|
user_allowed_save_cookie |
Magento |
Indicates if the shopper allows cookies to be saved. |
Session |
HTTP |
|
mage-translation-storage |
Magento |
Stores translated content when requested by the shopper. |
4 Days |
HTTP |
|
mage-translation-file-version |
Magento |
Stores the file version of translated content. |
Persistent |
HTTP |
|
section_data_ids |
Magento |
Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. |
Persistent |
HTTP |
|
amcookie_policy_restriction |
Magento |
Determines whether the user has accepted the cookie consent box |
10 days |
HTTP |
|
CONSENT |
google.com |
Used to detect if the visitor has accepted the marketing category in the cookie banner. |
2 Years |
HTTP |
|
Cookies.js |
signgeer.com |
Determines whether the visitor has accepted the cookies consent box. This ensures that the cookie consent box will not be present again upon re-entry. |
Session |
HTTP |
|
rc::a |
gstatic.com |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website |
Persistent |
HTML |
|
rc::c |
gstatic.com |
This cookie is used to distinguish between humans and bots. |
Session |
HTML |
|
#:state |
cdn.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
Persistent |
HTML |
|
__test_storage_support__ |
cdn.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
Persistent |
HTML |
|
_lc-cid |
accounts.livechatinc.com |
Necessary for the functionality of the website’s chat-box function. |
2 Years |
HTTP |
|
_lc_cst |
accounts.livechatinc.com |
Necessary for the functionality of the website’s chat-box function. |
2 Years |
HTTP |
|
_oauth_redirect_detector |
accounts.livechatinc.com |
Allows the website to recognise the visitor, in order to optimize the chat-box functionality |
1 Day |
HTTP |
|
side_storage_# |
cdn.livechatinc.com |
Necessary for the functionality of the website’s chat-box function. |
Persistent |
HTML |
|
lscache-#-cacheexpiration |
cdn.salesfire.co.uk |
Determines the natural expiration time of unchanged cache items.The higher the value, the larger the cache |
Persistent |
HTML |
|
_storageSupported |
signgeer.com |
Local Storage test for browsers |
Persistent |
HTML |
|
A/N |
signgeer.com |
Unclassified |
Session |
HTTP |
|
jsapi |
signgeer.com |
Javascript speech synthesizer e text-to-speech |
Persistent |
HTML |
|
lscache-sf___lscachetest__ |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
lscache-sf_id |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
lscache-sf_s |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
lscache-sf_sc |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
lscache-sf_sd |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
lscache-sf_sp |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
sf-landing_page |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
sfsearchtest |
signgeer.com |
This cookie allows the functionality of the search bar |
Persistent |
HTML |
|
show_compare |
signgeer.com |
Enables the functionality of the compare tool on products |
Session |
HTML |
|
storage_test |
signgeer.com |
Local Storage test for browsers |
Persistent |
HTML |
Additional Information
Essential cookies will remain on your browser for 13 months from your last visit to our services, except for cookies used to remember your privacy settings (such as Advertising Preferences), which may remain on your browser for up to 5 years. Other cookies remain on your browser for 13 months after you provide us with your consent to use these cookies.
You can manage cookies on the Privacy Settings section of your account. We will apply your cookie preferences to the Signgeer website and the browser on which you made your choice and on any other browser where you are signed in. If you are not signed in, we may need to ask you for your choice again.
Alternatively, the settings on your browser will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable and remove cookies, and when cookies will expire.
Essential cookies make the interaction between users and web sites faster and easier. If you block or otherwise reject the essential cookies through your browser settings some features and services may not work. For example you may not be able to add items to the shopping basket and user preference/registration details may not be remembered for future visits.
Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
|
Cookie Name |
Cookie Provider |
Cookie Description |
Cookie Lifetime |
Cookie Type |
|
recently_viewed_product |
Magento |
Stores information on which products have been viewed by visitors - This is used for optimizing this specific visitors navigation on the website. |
Persistent |
HTML |
|
recently_viewed_product_previous |
Magento |
Stores information on which products have been viewed by visitors - This is used for optimizing this specific visitors navigation on the website. |
Persistent |
HTML |
|
recently_compared_product |
Magento |
This cookie is used to determine which products the visitor has viewed. This information is used to promote and optimize ad-efficiency. |
Persistent |
HTML |
|
recently_compared_product_previous |
Magento |
Stores information on which products have been viewed by visitors - This is used for optimizing this specific visitors navigation on the website. |
Persistent |
HTML |
|
_fbp |
|
Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers |
3 months |
Pixel |
|
__sharethis_local_storage_test_ |
sharethis.com |
Unclassified |
Persistent |
HTML |
|
ads/ga-audiences |
google.com |
Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer |
Pixel |
Session |
|
ads/ga-audiences |
google.ie |
Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or to convert them to customer |
Pixel |
Session |
Analytic Cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
|
Cookie Name |
Cookie Provider |
Cookie Description |
Cookie Lifetime |
Cookie Type |
|
_ga_# |
signgeer.com |
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit |
2 years |
HTTP |
|
_ga |
signgeer.com |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
2 years |
HTTP |
|
_gid |
signgeer.com |
Registers a unique user id that is used to generate statistical data on how the visitors use the website |
1 day |
HTTP |
|
_gat |
signgeer.com |
Used by Google analytics to throttle request rates |
1 day |
HTTP |
|
_livechat_has_visited |
cdn.livechatinc.com |
Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. |
Persistent |
HTML |
|
product_data_storage |
signgeer.com |
Determines which products the user has viewed, allowing the website to promote related products |
4 Days |
HTTP |
|
_sp_root_domain_test_# |
signgeer.com |
Used for tracking and session control. |
Session |
HTTP |
All data is collected lawfully and maintained in accordance with the Data Protection Act 1998. Your personal details will only be passed to other companies involved in the processing of your order. None of your personal details will be passed to any other third parties for any other reason.
All telephone calls are recorded for training and monitoring purposes.
You have the right to lodge a complaint with the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. Our site connects you to different websites. If you follow a link to any of these websites or use our services, please note that you have left our site and these websites have their own privacy policies.
We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to these websites.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, or If you don’t want us to process your data anymore, please contact us at hello@signgeer.com.